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Order processing:
All parts are made, assembled and tested according the order, so it takes approx. 3-4 business days until the order get shipped out.
The new Power-Cube series, takes a bit longer and it might take up to 8-12 days until the parts get shipped out.
Shipment:
Standard delivery is ChinaPost / eparcel / air freight and the parcel tracking number will be given to the customer ones the parcel is on the way. However, this tracking number will most likely only be function until the parcel leave the Chinese customs and is on the way to the destination country.
Most postal services in the destination countries will not update the tracking info !
The standard delivery time via ChinaPost is 2-4 weeks, but can be as short as 10 days due to previous experience and totally depend on the postal service in the destination country.

If you need express delivery via EMS or UPS, then please contact us.
REM: Express delivery does not change the order processing time !
QC Test result:
The buyer will receive a final test result of the parts (Sensor Boards) together with the tracking number via email after the parts are send out.
Cancel an order:
Any order can be canceled before the parts are send out and the the buyer will receive an 100% refund, inclusive the shipping charges.

If the parts are already send out and the customer want to cancel the order, then he will receive the refund after he send back the parcel to us in the original package and we receive it in good condition. The return shipment costs has to be paid by the buyer.
REM: The refund will be exclusive the original shipment costs, plus an processing fee of $5 (USD).